Effective: January 2025
1. Introduction
ProMedicationGuide.com (“we”, “our”, “us”) is owned and operated by Pro Leads Provider LLC.
We are committed to protecting your privacy and handling your information responsibly.
This Privacy Policy explains how we collect, use, and share your information when you submit a request for medication assistance, eligibility screening, prescription support, or related healthcare services through our website.
By using our website, you agree to the practices described in this Privacy Policy.
2. Information We Collect
Information You Provide Voluntarily
When you complete a form, we may collect:
- First and last name
- Date of birth
- Phone number
- Email address
- ZIP code
- Insurance status (Medicare, Medicaid, private insurance)
- Number of medications
- Any comments you provide
Automatically Collected Information
We may collect:
- IP address
- Browser type
- Device information
- Pages visited
- Cookies for analytics & advertising
Sensitive Information
Because you may share health-related information, we treat all submitted data with heightened privacy and security measures.
3. How We Use Your Information
We use your information to:
- Determine eligibility for medication delivery or support programs
- Connect you with licensed pharmacies, telehealth providers, or partners
- Contact you regarding your inquiry
- Improve our services and website experience
- Comply with legal or regulatory requirements
4. How We Share Your Information
Your information may be shared with:
- Licensed pharmacies
- Telehealth companies
- Healthcare service providers
- CRM and lead-delivery platforms
- Compliance systems (TCPA/HIPAA tools)
- Third-party vendors who help us operate our business
We do not sell your data to unrelated third parties.
We only share information with partners who help fulfill your request for medication assistance or prescription support.
5. HIPAA & Healthcare Data Notice
We are not a pharmacy, doctor, or insurance company.
However, we treat your submitted medical/insurance information with strict confidentiality and share it only with licensed partners who comply with HIPAA when applicable.
6. TCPA Consent
By providing your mobile phone number, you consent to receiving:
- Calls
- Text messages
- Automated messages
Message and data rates may apply.
You may opt out anytime by replying STOP.
7. Cookies & Tracking Technologies
We may use:
- Google Analytics
- Meta Pixel
- Tracking cookies
- Retargeting technologies
You may disable cookies in your browser settings.
8. Your Rights
You may request:
- Access to your data
- Correction of your data
- Deletion of your data
- To opt out of communications
To make a request, email us at: info@proleadsprovider.com
9. Data Security
We use:
- Encryption
- Secure data storage
- Limited access controls
No system is 100% secure, but we follow best industry practices.
10. Children’s Privacy
We do not collect information from individuals under age 18.
11. Changes to This Policy
We may update this policy at any time. Updates will be posted on this page with a revised date.
12. Contact Us
For questions, contact us at:
📧 info@proleadsprovider.com
📍 Pro Leads Provider LLC 1805 Brierfield Rd, Oxon Hill, MD 20745, USA